Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@elitedecorates.com

Order Processing

Orders are processed within 2-3 business days. Custom items may require additional time depending on complexity. We will notify you of any delays.

Payment Terms

Payment is required in full before order processing begins. We accept various payment methods including cash, UPI, and bank transfers.

Customization Policy

All custom orders are final and non-refundable once production begins. Please review all details carefully before confirming your order.

Quality Guarantee

We guarantee the quality of our products. If you receive a defective item, please contact us within 48 hours for a replacement.

Delivery

Delivery times vary based on location and product type. We are not responsible for delays caused by courier services or unforeseen circumstances.

Intellectual Property

Customers are responsible for ensuring they have rights to any images, logos, or designs used in custom orders.